How KCAIA handles personal information from members, prospects, event attendees, and website visitors.
Last updated: June 16, 2026
Information we collect
We collect information you choose to provide: name, email, company, role, membership interest, event registrations, consultation requests, and messages submitted through the contact form. If you attend an in-person event, we may also collect dietary preferences, accessibility needs, or a photo with your consent. When you engage with us for training or consulting, we keep records of the scope, deliverables, and communication history relevant to that engagement. We do not passively collect browsing behavior, scroll depth, mouse movement, or session replays — if you do not submit a form, we have no record of your visit beyond anonymous aggregate analytics.
How we use it
We use this information to respond to inquiries, manage membership interest, coordinate events and training, improve the website, and communicate about KCAIA programs. If you submit a consultation or development request, we use the details you provide to scope the conversation, route it to the right team member, and follow up with relevant background or pricing. We may occasionally send announcements about new services, training dates, or community events — you can opt out of these at any time. We do not profile you, build behavioral models, or use your information for any automated decision-making outside of routing requests to the appropriate person.
Analytics
We use privacy-friendly analytics (Plausible) to understand aggregate traffic and page performance. We do not need invasive tracking to know whether the site is working. Plausible runs without cookies, does not collect or store personal data, and cannot identify individual visitors. We look at high-level metrics: which pages are visited most, approximate regional traffic distribution, and whether a visitor arrived from a search engine, a direct link, or a referral. This data helps us decide which information to improve, what topics visitors find most relevant, and whether our content is reaching Kansas City — our primary audience. No browsing profiles are built, sold, or shared.
Sharing
We do not sell personal information. We may share information with service providers that help operate the site, forms, email, events, or member communications — including FormSubmit (our contact form processor), Plausible (analytics), and email providers we use for member outreach. These providers are contractually obligated to use data only for the services they provide and may not resell or repurpose it. If you register for an event hosted in partnership with another Kansas City organization, we will share only the information necessary for that specific event (typically name and email) with the co-host. We will never share your data with advertisers, data brokers, or third parties for their own marketing purposes.
Your choices
You can ask us to update or delete your information by emailing hello@kcaia.org. We will acknowledge your request within two business days and complete the change within fourteen. You may also unsubscribe from any email list using the link at the bottom of each message — we respect the signal and process removals automatically. If you have submitted a contact form but have not yet become a member, you can ask us to remove your inquiry record at any time; we retain incomplete inquiries for six months before automatic deletion. For members, we keep membership records for the duration of your membership plus one year, after which personal data is anonymized unless you choose to renew.
Contact
Questions about privacy can be sent to hello@kcaia.org. We aim to respond within two business days. You may also reach out through the contact form on this site if you prefer an alternative channel. For requests that require verification of identity — such as accessing or deleting specific records — we may ask for basic confirmation (e.g., the email address you submitted with) to ensure we are responding to the right person. We are a Kansas City-based organization and handle all privacy matters personally, not through automated systems or outsourced support.